Managers, Supervisors and Team Leaders:

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• Time and Productivity Management for Managers and Team Leaders
• People Skills for Managers
• Building High Performance Teams
• Selection and Retention: Joint Challenges of the New Millenium
• Communication A to Z
• Effective Business Writing for Managers
• Conducting Effective Meetings
• Performance Management
• Performance Appraisal (for Employees)
• Effective Presentations
• Motivating for Peak Performance
• Negotiating Successfully
• Conflict Resolution
• Stress Management
• Successful Handling of Media Interviews and Press Conferences
• Assertiveness Training for Managers
• Managing Diversity
• Managing Change: Shifting Paradigms
• Mentoring

Administrative /Personal Assistants and Secretaries:

• Effective Business Writing for Administrative/ Personal Assistants and Secretaries
• Effective Time Management for Assistants, Secretaries/Clerical
• Management Skills for Senior and Executive Secretaries and Personal Assistants
• Professional Development for Senior and Executive Secretaries and Personal Assistants
• Interpersonal Skills for Senior and Executive Secretaries and Personal Assistants

Certificate in Professionalism for Office Professionals:

The certificate requirements are attendance at all three seminars of three days duration for a total of nine days

• Professional Development for Senior and Executive Secretaries and Personal Assistants
• Interpersonal Skills for Senior and Executive Secretaries and Personal Assistants
• Management Skills for Senior and Executive Secretaries and Personal Assistants